Menzies Aviation Vacancies 2026 – Cargo Agent, Customer Services Agent, Counter Agent and Cargo Controller Jobs

All four vacancies are based within the Menzies Aviation cargo operation in Johannesburg and are advertised as permanent, hourly-paid positions.

Menzies Aviation operates ground and air cargo services at O.R. Tambo International Airport, where its operations support the movement of high-value and time-sensitive cargo.

Menzies Aviation Cargo Vacancies 2026

The available positions provide opportunities across different areas of cargo operations. Some roles are more focused on physical cargo handling, while others involve customer service, administration, documentation and cargo control.

1. Cargo Agent

Reference: JNB-CA-1094
Employment: Permanent, Hourly Paid
Closing Date: 23 September 2026

The Cargo Agent will assist with the safe and efficient movement of freight within the cargo operation.

Duties include:

• Loading and offloading freight manually or mechanically.
• Following cargo handling and forklift procedures.
• Transporting freight between departments and suppliers.
• Placing and retrieving freight from storage areas.
• Recording storage locations accurately.
• Inspecting machinery and reporting shortages or defects.
• Conducting inventory checks.
• Checking consignments against customer information.
• Maintaining a clean and safe working environment.
• Following health, safety, security and company procedures.
• Working shifts.

Requirements: Matric or equivalent, good English communication, organisational and time-management skills. Knowledge of cargo operations and a valid forklift licence will be an advantage.

Menzies describes Cargo Agents as hands-on members of its cargo operations who load and unload shipments, verify documentation and shipment details, and ensure cargo is handled safely.

2. Customer Services Agent

Reference: JNB-CSA-1096
Employment: Permanent, Hourly Paid
Closing Date: 23 September 2026

This position focuses on customer service and administrative support within the cargo department.

Duties include assisting customers who arrive to collect documents and freight, handling telephone calls and emails, capturing information, checking documentation, maintaining filing systems and supporting cargo coordination.

Requirements:

• Matric or equivalent.
• Good command of English.
• Good computer literacy.
• Strong data-entry and administrative writing skills.
• Good attention to detail.
• Good organisational and multitasking skills.
• Knowledge of cargo operations is advantageous.

Menzies identifies Cargo Customer Service as an office-based role involving customer enquiries, data entry and administrative support relating to import and export cargo.

3. Counter Agent

Reference: JNB-CCA-1097
Employment: Permanent, Hourly Paid
Closing Date: 23 September 2026

The Counter Agent will be responsible for processing import documentation in accordance with applicable regulations, procedures and customer service requirements.

The position also involves responding to customer communications, capturing cargo documentation accurately and ensuring that payments are received where applicable.

Requirements:

• Matric or Grade 12.
• Background in Finance.
• Good English communication.
• Good communication skills.
• Good organisational and time-management skills.
• Knowledge of cargo operations is advantageous.

4. Cargo Controller

Reference: JNB-CC-1095
Employment: Permanent, Hourly Paid
Closing Date: 23 September 2026

The Cargo Controller will support the processing and control of import and export cargo documentation.

Key responsibilities include processing documentation, capturing information accurately, auditing consignments and ensuring freight and mail comply with customer information and applicable requirements.

Requirements:

• Matric or equivalent.
• Excellent knowledge and understanding of cargo operations.
• Knowledge of export principles and procedures.
• Good communication skills.
• Good organisational skills.
• Good time-management skills.
• Attention to detail.
• Good command of English.

Who Can Apply?

These Menzies Aviation vacancies may suit applicants who are interested in aviation, cargo, logistics, customer service, administration and airport operations.

Applicants should carefully review the requirements for the specific position they want to apply for. Menzies also highlights training and development opportunities as part of its careers offering, with the company stating that employees can receive on-the-job training and development throughout their careers.

Final Thoughts

The Menzies Aviation Cargo vacancies 2026 provide four different opportunities for people interested in working in the aviation and cargo environment.

Whether you have an interest in physical cargo handling, customer service, finance-related counter duties or cargo documentation and control, there is more than one position to consider.

With all four vacancies closing on 23 September 2026, interested applicants should make sure their applications are submitted before the deadline.

How to Apply

Send your application to:

jnbapplications.hr@menziesaviation.com

Use the correct reference number in the subject line:

Cargo Agent: JNB-CA-1094
Customer Services Agent: JNB-CSA-1096
Counter Agent: JNB-CCA-1097
Cargo Controller: JNB-CC-1095

Closing Date: 23 September 2026